Manager, Customer Service & Administration

Key Responsibilities:

  • Manage new account setup i.e. paperwork, W-9, credit references
  • Manage relationship with contracted 3PL
  • Manage internal relationship with key retail and acute customers
  • Provide customer offer letters/price adjustment letters as requested by sales team
  • Timely completion of open RFP information spreadsheets
  • Work closely with sales team to manage inventory at 3PL
  • Provide invoicing to customers
  • Manage hard copy/electronic records for all contracts, offer letters etc.
  • Assist Senior Leadership with calendar, travel and scheduling of national meetings
  • Support sales team in field with attendance at select national tradeshows and quarterly
    meetings
  • Under guidance of Sales team, successful completion of HDA sheets. Management of
    labeling, cartons, SDS sheets etc. Setup items with key customers i.e.
    Wholesalers/Distributors
  • Responsible for generating routine reports as needed for Internal and/or external
    customers
  • Responsible for obtaining approvals, issuing and tracking returns and ensuring the
    issuance of credits based on procedures. Works with customers to expedite the return through to resolution

Requirements:

  • 5+ Years’ experience in Pharmaceutical Industry. Preference in generic retail and acute market
  • Proficiency in Microsoft Outlook, Word, PowerPoint
  • Demonstrated organizational skills, attentiveness to detail, ability to work under general
    supervision and the ability to handle multiple projects simultaneously
  • Demonstrated interpersonal skills, including the ability to listen, resolve problems, deal
    with unresolved issues, delays and unexpected events, while effectively communicating
    and maintaining rapport with customers
  • Ability to work within a team and as an individual contributor in a fast-paced, changing
    environment

For all applications, please send a cover letter and resume to: Info@ArmasPharma.com

Armas Pharmaceuticals, Inc.

Armas Pharmaceuticals is a multi-faceted pharmaceutical corporation that focuses on establishing strong global partnerships to help expand an ever-growing portfolio of high-quality products that provide convenience, affordability and consistency.

Armas Pharmaceuticals, Inc.
151 NJ-33, Suite 203
Manalapan Township, NJ 07726
United States